we put heart and passion into all that we do.
We genuinely care about our clients and the success of their business, which is why we approach our campaigns with passion. Understanding inertia is very important to the agency and we constantly communicate with our clients about what is working for their business and what isn’t, and tweaking our campaigns to suit. Our people are like a family, we look after each other and support one another always.
Our people are located across our Gold Coast and Brisbane offices. With a focus on innovation and creative thinking, our multi-award winning agency is focused on ensuring that your story is told in a powerful way to help you achieve your goals and aspirations. We become part of your business and help you to make your dreams become a reality.
MANAGING DIRECTOR + FOUNDER ⇾
With a career spanning 17 years both in Australia and the United Kingdom, Naomi has worked with an impressive list of major consumer brands, multi-million dollar retail and dining precincts, hoteliers and restaurateurs, large-scale property developers, tourism bodies, transportation networks, government organisations and spearheading major community events. Naomi was named as a finalist in the Gold Coast Young Entrepreneur of the Year Awards in 2014, 2015 and 2016 in recognition of the agency’s growth and success.
GROUP ACCOUNT DIRECTOR (Gold Coast) ⇾
Boasting over 14 years experience, Zoe’s career has taken her around the world working with leading international brands such as Contiki, Business Chicks, Trip Advisor and more. Zoe recently returns to the Gold Coast to lead the Ruby Communications Gold Coast office after spending the last six years in Sydney. From award winning campaigns such as Robots Unrivalled for Contiki, launching Amazon Alexa for Australia’s number one food app, Dimmi, touring Australia with Nigella Lawson for Business Chicks and working with supermodel Kendall Jenner for swimwear label Whites Sands, Zoe’s passion for creativity and strategic communications is evident in her work. Having worked across activations, communications, creative campaigns, social media and content creation, Zoe specialises in developing integrated strategies and over sees all Ruby Communications clients, working directly with the team to ensure results that meet our clients objectives.
Account Director (Brisbane) ⇾
Chanelle is an award winning PR Consultant with over five years experience in the industry. With a passion for strategic communications specialising in major events and ambassador/influencer engagement, Chanelle is the Brisbane lead for Ruby Communications. With an impressive stable of global and national clients within her portfolio, Chanelle has fostered strong media relationships both locally in Australia and Internationally.
Senior Account Manager ⇾
Pippa began her PR career in 2012 as one of Ruby Communications first interns. Following completion of her Masters in Communications and Public Relations degree, she secured various roles within the corporate, lifestyle, property and tourism industries including a recent position in the Communications and Public Affairs team for the Gold Coast 2018 Commonwealth Games. As a Gold Coast local, Pippa possesses an in depth knowledge of the Coasts’ social and media landscape and a passion for connecting clients with their audiences. She is excited to return to Ruby Communications as a Senior Account Manager to continue her PR journey.
SENIOR ACCOUNT MANAGER (Brisbane) ⇾
Sarah has worked across a diverse portfolio of Australia’s leading lifestyle, sport and tourism brands. With a background in marketing and events, she enjoys developing creative campaigns to amplify activity and connect clients with their audiences. From concept and strategy through to implementation and amplification, she thrives on delivering the best possible results for clients.
SENIOR ACCOUNT MANAGER ⇾
Jacqueline has a strong background in fashion, lifestyle and travel PR and brings to our people extensive relationships with a wide range of social media influencers. With a passion for public relations, she is also highly regarded for developing creative social media strategies that bring followers off the channels and in to our clients' businesses. Jacqueline also has a strong focus for writing and talent management, achieving fantastic results with influencer outreach and marketing strategies.
Account Manager ⇾
Meg joined Ruby with more than four years’ experience in the marketing, PR and communication industry. With clientele spanning from small local businesses to international organisations including retail, consumer healthcare, tourism and hospitality, she has an excellent holistic understanding of the industry. Her passion for public relations has allowed her to develop strong media relations on a national level, aiding her role as Account Manager at Ruby Communications Brisbane.
Graduating from Griffith University with a Bachelor of Journalism, majoring in PR and minoring in Event Management, Karleigh began her career with Ruby Communications as an intern and has since worked her way up to an Account Manager.
Hitting the ground running, Karleigh now works across the tourism and major events portfolio at Ruby, where she coordinates media activity for some of Ruby’s most exciting large-scale events and destination campaigns.
As a qualified journalist, Karleigh has a passion for sharing her client’s stories and is driven to exceed their expectations of how much PR can do for a company or individual.
Senior Account Executive ⇾
Lucy started as an intern at Ruby Communications while studying a Bachelor of Mass Communications at the Queensland University of Technology (QUT) and has worked her way up to Senior Account Executive. Now working across Brisbane’s diverse lifestyle, tourism and entertainment accounts, Lucy’s passion for creativity and her dedication to delivering the best possible results for each client is what sets her apart.
Account Executive ⇾
Having acquired a Bachelor of Public Relations and Communications from Griffith University, Philippa is striving to make a name for herself in the industry. She has a strong affinity for teamwork and organisation, lending themselves perfectly to the demanding nature of PR. As Account Executive, Philippa’s enthusiasm for the industry is only growing as she works hard to achieve the best results for her clients, always displaying her dedication to the task at hand. To find her in the office, listen out for poor renditions of hit songs from the last fifty years.
Account Executive ⇾
As a publicist and established freelance journalist with over four years experience, Alex has written for publications such as The Urban List Brisbane and Gold Coast. With an additional background in leading interviews, advertising and branded content, Alex has worked with a range of clients in both the local and drive markets. Specialising in lifestyle and tourism portfolios, Alex has a thriving passion for content creation, public relations and bringing ideas to life.
Account Executive ⇾
Rachael’s Ruby career took off following an internship while completing her bachelor of Mass Communications, majoring in PR and Advertising at the Queensland University of Technology (QUT). Now, Account Executive, Rachael has a strong interest in the media industry and evolving PR landscape providing key creative and innovative recommendations to her current client mix. Driven by teamwork and brainstorming Rachael is the office go-to for out of the box story ideas and activation concepts. Having completed multiple internships across the country, Rachael is our Ruby pocket rocket, she provides a wealth of knowledge to the team and is always ready to hit the ground running.
Account Executive ⇾
As a publicist and journalist producing work in three countries, Mckenna graduated from the University of Queensland with a dual degree in Communications and Journalism. Working across lifestyle, hospitality and tourism portfolios, Mckenna has a passion for generating engaging media and bringing client’s creative visions to life.
Account Executive ⇾
Having acquired a Bachelor of Professional Communication, majoring in Journalism, and with two years’ experience working in PR, Claire joined the Ruby Communications team as an Account Executive. Claire has worked across a diverse portfolio of Gold Coast based brands and now works across a range of clients including the Surfers Paradise Alliance and the Australian Parachute Federation at Ruby Communications. Claire has a strong focus on writing and is passionate about media relations and strategic planning.
Account Coordinator ⇾
Having studied a Bachelor of Business (Public Relations) and a Bachelor of Journalism at Queensland University of Technology (QUT), Brittany first began her career with Ruby as an intern. With multiple internships across the public relations and journalism industry under her belt, Brittany believes storytelling can articulate a client’s point of difference and set them above the crowd. She’s constantly seeking new opportunities to learn more about the industry and her clients, and to deliver the best possible result.
Social Media Coordinator ⇾
With over 3 years photography experience, Abbie has worked with a number of Gold Coast and Brisbane based brands across an expansive portfolio of hospitality, lifestyle and fashion. As Ruby Communication’s Social Media Coordinator and Photographer, Abbie is passionate about all things digital and has a keen eye for both food and fashion styling. Having studied a Bachelor of Business Management, majoring in Marketing and Advertising, Abbie brings her knowledge and understanding of the industry to her role. You’ll find her searching for the next insta-worthy shot.
Head of People and Culture ⇾
A former television producer and stage production manager, with a Bachelor in Entertainment Industries from Queensland University of Technology (QUT), Hannah brings her skills and expansive career in entertainment management to Ruby Communications as office Manager and Executive Assistant to Director, Naomi. Passionate about the media industry, as well as personal and professional development, Hannah supports Ruby staff in areas of administration, human resources, networking opportunities, event planning and career growth. Hannah can often be found chowing down on sweet treats, or marrying people - she’s also a wedding celebrant!