we put heart and passion into all that we do. 

We genuinely care about our clients and the success of their business, which is why we approach our campaigns with passion. Understanding inertia is very important to the agency and we constantly communicate with our clients about what is working for their business and what isn’t, and tweaking our campaigns to suit. Our people are like a family, we look after each other and support one another always.

Our people are located across our Gold Coast and Brisbane offices. With a focus on innovation and creative thinking, our multi-award winning agency is focused on ensuring that your story is told in a powerful way to help you achieve your goals and aspirations. We become part of your business and help you to make your dreams become a reality.



Naomi Spies


With a career spanning 17 years both in Australia and the United Kingdom, Naomi has worked with an impressive list of major consumer brands, multi-million dollar retail and dining precincts, hoteliers and restaurateurs, large-scale property developers, tourism bodies, transportation networks, government organisations and spearheading major community events. Naomi was named as a finalist in the Gold Coast Young Entrepreneur of the Year Awards in 2014, 2015 and 2016 in recognition of the agency’s growth and success.

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Chanelle Shibata

Account Director (Brisbane) ⇾

Chanelle is an award winning PR Consultant with over five years experience in the industry. With a passion for strategic communications specialising in major events and ambassador/influencer engagement, Chanelle is the Brisbane lead for Ruby Communications. With an impressive stable of global and national clients within her portfolio, Chanelle has fostered strong media relationships both locally in Australia and Internationally.

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Sophie Vail


Sophie has more than six years’ experience in Public Relations, working across a diversity of lifestyle, children’s, Not-For-Profit, Pharmaceutical and wellness clients. Sophie kickstarted her career in radio and events before completing her Masters in PR and heading up campaigns for well-known children’s brands including Hi-5 and Disney On Ice, wellness retreats, beauty brands and pharma clients in Sydney. As an Account Director at Ruby, Sophie oversees the corporate, property and retail portfolios and will go the extra mile to secure coverage for clients.

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Georgia Linton

Senior Account Manager ⇾

Georgia joined our people in 2015 with a strong background in the hospitality and events industries. Well-known for her creative themeing, attention to detail and quirky media opportunities, Georgia leads the hospitality team kicking goals for many clients including Justin Lane, Harry's Steak Bistro, Wildernis, Moo Moo Restaurant Group, Comuna Cantina, Steampunk and Redcape Hotel Group. Georgia has a passion for the media landscape and has close relationships with social media influencers both locally and across Australia.

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Sarah Matulin


Sarah has worked across a diverse portfolio of Australia’s leading lifestyle, sport and tourism brands and events. With a background in marketing and partnerships, she specialises in analysing market trends and taking the time to understand the client’s need to craft a strategy that will deliver.

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Jacqueline Bojanowski


Jacqueline has a strong background in fashion, lifestyle and travel PR and brings to our people extensive relationships with a wide range of social media influencers. With a passion for public relations, she is also highly regarded for developing creative social media strategies that bring followers off the channels and in to our clients' businesses. Jacqueline also has a strong focus for writing and talent management, achieving fantastic results with influencer outreach and marketing strategies.

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Karleigh Pearson

ACCOUNT Manager⇾

Graduating from Griffith University with a Bachelor of Journalism, majoring in PR and minoring in Event Management, Karleigh began her career with Ruby Communications as an intern and has since worked her way up to an Account Manager.

Hitting the ground running, Karleigh now works across the tourism and major events portfolio at Ruby, where she coordinates media activity for some of Ruby’s most exciting large-scale events and destination campaigns.

As a qualified journalist, Karleigh has a passion for sharing her client’s stories and is driven to exceed their expectations of how much PR can do for a company or individual.

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Sarushka Reddy

Social Media Manager & Photographer ⇾

With more than 5 years’ photography experience, Sarushka has worked with a number of Gold Coast based brands and has an expansive portfolio of hospitality, lifestyle and fashion photography clients. As Ruby Communication’s Social Media Coordinator and Photographer, Sarushka is passionate about all things digital and has a keen eye for both food and fashion styling. Having studied a Bachelor of Communications, majoring in PR, Sarushka brings her knowledge and understanding of the industry to her role. You’ll find her most days dressed in all black with a coffee in one hand and her camera in the other!

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Philippa Arrowsmith

Account Executive ⇾

Having acquired a Bachelor of Public Relations and Communications from Griffith University, Philippa is striving to make a name for herself in the industry. She has a strong affinity for teamwork and organisation, lending themselves perfectly to the demanding nature of PR. As Account Executive, Philippa’s enthusiasm for the industry is only growing as she works hard to achieve the best results for her clients, always displaying her dedication to the task at hand. To find her in the office, listen out for poor renditions of hit songs from the last fifty years.

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Lucinda Bain

Senior Account Executive ⇾

Lucy started as an intern at Ruby Communications while studying a Bachelor of Mass Communications at the Queensland University of Technology (QUT) and has worked her way up to Senior Account Executive. Now working across Brisbane’s diverse lifestyle, tourism and entertainment accounts, Lucy’s passion for creativity and her dedication to delivering the best possible results for each client is what sets her apart.


Pippa Jeffries

Senior Account Manager ⇾

Pippa began her PR career in 2012 as one of Ruby Communications first interns. Following completion of her Masters in Communications and Public Relations degree, she secured various roles within the corporate, lifestyle, property and tourism industries including a recent position in the Communications and Public Affairs team for the Gold Coast 2018 Commonwealth Games. As a Gold Coast local, Pippa possesses an in depth knowledge of the Coasts’ social and media landscape and a passion for connecting clients with their audiences. She is excited to return to Ruby Communications as a Senior Account Manager to continue her PR journey.


Hannah Roscoe

Head of People and Culture ⇾

A former television producer and stage production manager, with a Bachelor in Entertainment Industries from Queensland University of Technology (QUT), Hannah brings her skills and expansive career in entertainment management to Ruby Communications as office Manager and Executive Assistant to Director, Naomi. Passionate about the media industry, as well as personal and professional development, Hannah supports Ruby staff in areas of administration, human resources, networking opportunities, event planning and career growth. Hannah can often be found chowing down on sweet treats, or marrying people - she’s also a wedding celebrant!


Lauren Thompson

Account Executive ⇾

Having studied a Bachelor of Public Relations and Communication and Bachelor of Business majoring in marketing, Lauren’s advanced scope for business and public relations allows her to creatively align your public relations agenda with your business goals. With years of experience in marketing and advertising across the Gold Coast and over five years in the hospitality sector, Lauren has a passion for industry events, entertainment, lifestyle and the corporate sector.


Claire Craig

Account Executive ⇾

Having acquired a Bachelor of Professional Communication, majoring in Journalism, and with two years’ experience working in PR, Claire joined the Ruby Communications team as an Account Executive. Claire has worked across a diverse portfolio of Gold Coast based brands and now works across a range of clients including the Surfers Paradise Alliance and the Australian Parachute Federation at Ruby Communications. Claire has a strong focus on writing and is passionate about media relations and strategic planning.


Rachael Mortimore

Account Executive ⇾

Rachael’s Ruby career took off following an internship while completing her bachelor of Mass Communications, majoring in PR and Advertising at the Queensland University of Technology (QUT). Now, Account Executive, Rachael has a strong interest in the media industry and evolving PR landscape providing key creative and innovative recommendations to her current client mix. Driven by teamwork and brainstorming Rachael is the office go-to for out of the box story ideas and activation concepts. Having completed multiple internships across the country, Rachael is our Ruby pocket rocket, she provides a wealth of knowledge to the team and is always ready to hit the ground running.